Giffgaff is a UK virtual mobile network operator founded in 2009 and supported by O2. Known for its flexible plans, affordable prices, and excellent service, Giffgaff is one of the most popular virtual mobile operators in the UK. The company allows users to convert their physical SIM cards to eSIM, making it easier to use on eSIM-compatible devices. The conversion process is straightforward and can be completed in just a few self-service steps without needing to contact customer support.
For information on applying for and activating a Giffgaff physical SIM card, check out our related articles: https://bmzhp.com/experience/424.
Prerequisites
- A smartphone that supports eSIM
- A Giffgaff physical SIM card
- A Giffgaff account
- The latest version of the Giffgaff app
Step-by-Step Guide
- Download and install the Giffgaff app on your phone, then log in to your account.
- In the bottom menu of the app, tap on “Account,” then select “SIM.”
- Tap on “Replace my SIM.”
- Choose “Switch to a new eSIM.”
- Carefully read the terms and conditions, then tap “Start the Switch.”
- Giffgaff will send a verification code via SMS to your existing Giffgaff number.
- Enter the verification code and tap “Confirm.” You may return to the previous page to tap “Start the Switch” again. This will bring up the eSIM installation page; then click “Install eSIM.”
- Your Giffgaff SIM card will start converting to eSIM. Follow the regular activation steps on your Android or Apple device to complete the process.
Important Notes
- The conversion process usually takes between 1 to 24 hours to complete, based on the SMS received from Giffgaff.
- Your phone may lose connection during the conversion.
- If you encounter any issues during the conversion, please contact Giffgaff customer support.
FAQs about Giffgaff eSIM
Which phones support eSIM?
Many phone models support eSIM. For a detailed list, please refer to the Giffgaff website: https://www.giffgaff.com/help/articles/can-i-use-an-esim-in-my-current-phone.
How can I obtain a Giffgaff eSIM?
Currently, Giffgaff only supports converting physical SIM cards to eSIM and does not offer direct purchases of eSIM cards.
Is my old SIM card still valid after converting to eSIM?
After converting to eSIM, your old SIM card will be deactivated.
Can I switch back to a physical SIM card from eSIM?
Yes, you can switch back to a physical SIM card using the Giffgaff app.